Change Log

Ticaga 1.3.4 has been released

This is a bug fix and improvement release of Ticaga (All from 1.3.1 to 1.3.x), we recommend you download the full zip to upgrade to this version.

Bugs:
  • Fixed Client's button css (was btn-error not btn-danger).
  • Fixed dropdown's not saving correctly on Categories / Announcements. Was defaulting to 0 unless editing.
  • Fixed Branding dropdown (bg-red-500 was listed as bg-sky-500)
  • Temporary fix for Announcements Editing, to show only for the main Admin, was shown to everyone. Need to fix perms to show for all Agents in a future version.
  • Turned debug mode off by default.
  • Fixed the notification pop up for searching for customers because they can't search tickets, they shouldn't get the notification.
  • Fixed the account manager name and email for the customer profile, wasn't grabbing the correct ID.
  • Announcements didn't check if the category was valid, so error'd on edit we require a number not the empty, so validation was added to ensure it's a number.

Improvements:
  • PHP 8.4 support officially.
  • Change the sorting of the responses in Tickets. Newest at Top or Bottom, your choice.
  • Launched Announcements.
  • Changed the dashboard main routes to use a Controller, to allow customisation of the Guests / Customer content.
  • Improved the design of the tickets view (Margins / Paddings).
  • Improved the dark mode to remove the liner gradient from pages and improvement all over Ticaga.
  • Improved by hiding the select all box on tickets overview if there's no tickets.
  • Added a Responses divider to show people the main ticket response and then the replies.
  • Improved the navigation because of the dynamic content for guests and customers.
  • Improvement to the alerts for no content.
  • Improved a lot of the colours on Ticaga to reflect the Brand Colour selected in the branding section. This changes:
  1. Alerts for no content background.
  2. Online users badge background.
  • Improved the company name in the powered by, if you have set one in the Branding page, it now shows that one and not the one set in the .env on installation. Meaning you don't need to set that anymore. If it's not set it will show the .env one.
  • Improved the dark mode changer to a darker grey background to make it look better.
  • The logo component has been updated to link to the dashboard route.
  • Removed the un-used controller functions.
  • Updated the database_version to 1.3.4 as we've added tables and seeding in this version.

You can download the latest version here: https://ticaga.com/latest.zip

Ticaga 1.3.3 - Dark mode departments aren't dark hot-fix

I've been testing Ticaga 1.3.3 and found a little bug, this will come in 1.3.4 so we don't just fix this one issue, however to fix this asap, you can apply the hot-fix.

Simply extract the zip to the root of Ticaga, or move the file to /resources/views/livewire/departments/
hot-fix-1.3.3-1.zip 5.39 KB


Ticaga 1.3.3 has been released

This is a bug fix and improvement release of Ticaga (All from 1.3.1 to 1.3.3), we recommend you download the full zip to upgrade to this version.

Bugs:
  • Replaced env('') to config('') which fixes issues when files are cached and improves overall experience.
  • If Mail server details weren't configured it caused issues, now we have a mail.enabled function, set to false by default.
  • Fixed requirements on the submitting ticket form, from the form side to Livewire.
  • Change debug=true to debug=false in the .env.example.
  • Fix Email bug on responses, as emails weren't being sent if the ticket wasn't assigned to a client.
  • Fixed ETA Time because it was checking for status = 1, however since we use Enum Statuses, this needed to be changed to closed.
  • Published Livewire assets to public, because this broke Ticaga as the Livewire.js wasn't found.

Improvements:
  • Added Notifications.
  • Tailwind 4 Support
  • DaisyUI 5 Support
  • Added a Button row on tickets to improve the feel of the page.
  • Added Markdown support to the tickets replies.
  • Added a share link to public tickets, which now has a button instead.
  • Changed text on pages to translation variables to make it easier when translating in the future.
  • Changed Support Tickets to Tickets, Assigned to renamed to just Tickets on your Assigned to me page.
  • Improvements to Dark Mode designs.
  • Added Types Enum to prepare for Categories.
  • Created a controller for Categories.
  • Added views for Creation and Editing Categories.
  • Rename the tables components from tickets to tables, so they can be used with other livewire views as they're no longer just for tickets.
  • Added Announcement routes to web.php so we can start work on the Announcements now the Categories are ready.

You can download the latest version here: https://ticaga.com/latest.zip

Ticaga 1.1.2 has been released


This is a bug fix release of Ticaga, you can download the full zip or the patch files.

Bugs:
  • Notes are sent to the customer by email.
  • Fix for 1.1.1 broke the support department name, this fixes that too.
App/Http/Controllers/ResponsesController.php: 59 - It didn't check if the response was a note:
if ($responses) {
Replaced with:
if ($responses && $response["is_note"] != '1') {
You can download the patch here: https://billing.ticaga.com/plugin/download_manager/admin_main/download/2
You can download the latest version here: https://ticaga.com/latest.zip

Ticaga 1.1.1 has been released

This is a bug fix release of Ticaga, you can download the full zip or the patch files.

Bugs:
  • New Response Mailer had a ")" in the wrong place. This prevents the email being sent.
  • Ticket view date was incorrect.
App/Mail/NewResponse.php: 41 - Had an extra ")" at the end of department_name.
App/Mail/NewResponse.php: 43 - Missing the ")" after the $email_company.

App/Http/Controllers/TicketsController.php: 30 - Because all tables have a "created_at" field, it was picking up the user "created_at" date and not the ticket date.

You can download the patch here: https://billing.ticaga.com/plugin/download_manager/admin_main/download/1
You can download the latest version here: https://ticaga.com/latest.zip
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